Privacy policy

Sailer Druck GmbH ("we", "us", "our"), operating the e-commerce storefront gc1du8-yw.myshopify.com, is dedicated to protecting your personal information and respecting your privacy rights. This Privacy Policy details how we collect, handle, store, and safeguard your personal data when you visit, browse, or purchase from our website.

2.1 Information We Collect

When you browse or interact with our online hair accessory store, we collect information across three core categories:

  • Automated Technical & Device Data: IP address, device type, browser settings, time zone, geolocation data, log files, cookies, pixel tags, and browsing behaviors on our site.

  • Order & Transaction Information: Full name, shipping address, billing address, contact phone number, email address, payment details (credit card tokens, PayPal details), and order history.

  • Customer Communication Records: Messages, email inquiries, feedback, or product reviews submitted to [email protected] or through our online contact forms.

2.2 How We Use Your Personal Data

We process your personal data strictly for legitimate operational purposes and contract fulfillment, including:

  • Processing transactions, validating payments, and dispatching orders for scrunchies, claw clips, and hairpins.

  • Sending automated transaction confirmations, shipment updates, and order tracking numbers.

  • Detecting and preventing potential security breaches, fraudulent activity, or unauthorized store access.

  • Optimizing web page performance, catalog recommendations, and overall shopping experience.

  • Delivering curated marketing emails, special discounts, and product drops (only when you have explicitly opted in).

2.3 Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties for independent commercial marketing. However, we share necessary data with trusted service partners to operate our e-commerce business:

  • Shopify Inc.: Hosting platform powering our online store. Data is processed securely through Shopify's infrastructure under strict privacy standards.

  • Payment Gateways: Encrypted payment service providers (e.g., Stripe, PayPal) that handle financial processing in compliance with PCI-DSS standards.

  • Logistics & Postal Carriers: International and local postal services that handle final delivery of your orders.

  • Legal & Regulatory Authorities: Statutory bodies or law enforcement agencies when mandated by applicable law, court order, or formal legal process.

2.4 Swiss & European Data Protection Rights

As a Swiss registered entity (Sailer Druck GmbH), we handle your data in strict compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR). Depending on your location, you possess the following rights:

  • The right to access, review, and request a copy of the personal data held by us.

  • The right to request corrections or updates to inaccurate personal records.

  • The right to request permanent deletion or erasure of your personal data from our systems.

  • The right to object to or restrict specific data processing activities or withdraw marketing consent at any time.

To exercise any of these privacy rights, please reach out to our Data Protection Manager at [email protected].