Shipping policy
At gc1du8-yw.myshopify.com, we are committed to providing fast, transparent, and reliable worldwide shipping for all our hair styling accessories, ensuring your scrunchies, claw clips, and hairpins arrive safely at your doorstep.
4.1 Shipping Rates & Free Shipping Threshold
We offer straightforward, cost-effective shipping tiers designed to offer maximum value to our global customers:
| Order Total (USD) | Shipping Fee | Estimated Delivery Time |
| Orders $10.00 USD and Above | FREE SHIPPING | 7 - 14 Business Days |
| Orders Under $10.00 USD | $5.99 USD (Standard Flat Rate) | 7 - 14 Business Days |
4.2 Processing & Fulfillment Timelines
All orders undergo order validation, quality checks, and packaging within 1 to 3 business days (Monday to Friday, excluding Swiss national holidays). Orders placed on weekends or holidays will begin processing on the following business day. During major sales events or peak holiday seasons, handling times may extend by an additional 1 to 2 business days.
4.3 Protective Packaging for Fragile Items
Careful Packaging Guarantee: Hair claw clips and metal hinges are delicate items. We ship all claw clips and structural accessories in cushioned bubble wrapping or reinforced boxes to protect them against impact and crushing during transit.
4.4 Tracking Your Order
Once your parcel is handed over to our shipping carrier, an automated Shipping Confirmation Email will be dispatched containing your unique parcel tracking number and a live tracking link. Please allow up to 48 hours for the tracking status to reflect on the carrier’s portal.
4.5 Import Duties, Taxes & Customs
International shipments may be subject to import duties, local taxes, or customs clearance charges imposed by the destination country's customs authority. Sailer Druck GmbH is not responsible for these additional charges; they remain the sole responsibility of the customer. Please contact your local customs office for specific tax thresholds.